Why should I use Adams, Evens, & Ross for staffing debt collection?

Adams, Evens, & Ross (AER) has over 33 years of experience collecting past-due debts exclusively for the staffing and recruiting industry. We have served more than 4,000 staffing and recruiting firms, placing over $1 billion in debt. Our industry specialization means we understand the unique challenges staffing firms face when clients don't pay. We also maintain the industry's most comprehensive credit alert — a database that tells you which companies are currently in debt before you place workers with them.

What is your fee structure for collecting staffing debt?

AER operates on a strict 'No Collection, No Charge' policy. You only pay a fee if we successfully collect the debt. If we do not collect, you owe us nothing. Our fee is a percentage of the amount collected. For specific fee details, you can review our fee agreement or book a free consultation.

Can AER reduce their collection fee?

Our fees are structured based on the age and complexity of the debt. In some circumstances fees may be discussed during your consultation. We encourage you to book a free 30-minute call with our team to discuss your specific situation.

Will collecting a staffing debt show up on my client's personal credit report?

AER specializes in commercial (business-to-business) debt collection for the staffing industry. Collection activity is typically reported against the business entity rather than the personal credit of an individual. For details specific to your situation, consult with our team during a free consultation.

Who can Adams, Evens, & Ross help with debt collection?

AER works exclusively with staffing agencies, recruiting firms, payroll funding companies, and staffing industry associations that are owed unpaid placement fees or staffing invoices by client companies. We are not a general collection agency — our expertise is entirely within the staffing and recruiting industry.

How will I be kept updated on my collection account?

AER provides regular updates on the status of your accounts. Once you place an account with us, you will receive communication on collection activity and any payments received. You can also reach out to our team directly with questions at any time.

Can I tell others that a client has not paid me?

There are legal guidelines around disclosing that a client owes you money. AER can advise you on how to handle this appropriately. Our credit alert service allows us to notify other staffing firms within our network that a particular company has an outstanding debt, which helps protect the broader industry.

What if I don't have a signed contract with the client who owes me money?

Not having a signed contract does not necessarily prevent collection. AER has experience recovering staffing debts in situations where formal contracts are missing. We evaluate each case individually and can advise you on your options during a free consultation.

What should I do if I receive a letter from the debtor's attorney?

If you receive a letter from the debtor's attorney after placing the account with AER, forward it to us immediately. Do not respond directly to the debtor's attorney. AER will handle all legal correspondence on your behalf through our nationwide network of attorneys.

What happens if the debtor mailed a check before I placed the account?

If a check was already in the mail when you placed the account with AER, notify us right away. You will need to deposit the check and inform AER of the payment. Depending on the timing and what was agreed, this may affect the account status. Our team will guide you through the next steps.

Can I close a collection account after it has been placed with AER?

Yes, you can request to close an account that has been placed with AER. However, depending on the work already completed, there may be considerations to discuss. Contact your AER representative to review the status of the account before making that decision.

What should I do if the debtor contacts me directly?

Once you have placed an account with AER, refer any direct contact from the debtor back to us. Do not negotiate or accept payment directly without first notifying AER. Direct communication from debtors after placement should be handled through our team to protect the integrity of the collection process.

I received a check from the debtor — what do I do?

If you receive a check directly from the debtor after placing the account with AER, deposit the check and immediately notify your AER representative with the amount and date received. AER will then calculate the appropriate fee based on the amount collected.

When do I get paid after AER receives a payment from the debtor?

Once AER receives and clears a payment from the debtor, your portion of the collected amount is remitted to you promptly. The exact timeline is outlined in the fee agreement. AER works to ensure you receive your payment as quickly as possible after funds are confirmed.

How do I get started with Adams, Evens, & Ross?

Getting started with AER is simple. You can book a free 30-minute consultation with Wilson Cole at https://www.staffingdebt.com/aer-consult/ or go directly to https://www.staffingdebt.com/aer-information/ to place an account. AER will walk you through the fee agreement and next steps from there.

Episode One

Compliance, Ethics, and AI in Collections

Artificial intelligence is rapidly changing how companies manage credit and collections. While automation and data-driven systems offer powerful advantages, they also introduce new risks related to compliance, ethics, and financial responsibility.

This episode establishes the foundation for responsible AI adoption in modern collections.

Understanding Compliance, Ethics, and AI in Collections

This episode focuses on how businesses can use artificial intelligence to support smarter credit decisions while remaining compliant with regulations and ethical standards.

Many organizations unintentionally extend excessive credit without proper evaluation. Over time, this leads to unpaid balances, strained relationships, and cash flow disruption.

By integrating AI into structured approval systems, companies can reduce risk, improve consistency, and protect their financial position.

Rather than replacing human judgment, AI is positioned as a strategic support tool—enhancing analysis, organization, and oversight.

Key Principles Covered in This Episode

Responsible Credit Assessment

AI can help evaluate trade references, payment histories, and financial benchmarks to determine appropriate credit limits. This prevents overexposure and promotes balanced lending practices.

Ethical Use of Automation

This episode emphasizes that automation must be guided by transparency, accountability, and professional judgment. Ethical implementation protects both creditors and clients.

Financial Capacity Alignment

Credit limits should reflect a client’s actual ability to pay. AI assists in matching credit exposure to average bank balances and cash flow realities.

Data-Driven Consistency

Standardized systems reduce subjective decisions and create defensible approval processes that support long-term stability.

Conclusion

Compliance, Ethics, and AI in Collections establishes the foundation for responsible modernization in debt recovery.

By combining decades of industry experience with emerging AI capabilities, this episode shows how organizations can:

Reduce preventable losses
Improve payment reliability
Strengthen internal controls
Protect long-term cash flow

Strong collections begin with disciplined credit management.

Episode One provides the framework to build it—intelligently, ethically, and sustainably.

Check out the full AI: The Future of Collections series to continue building smarter, more resilient collection systems.

Episode One

Compliance, Ethics, and AI in Collections

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