Why should I use Adams, Evens, & Ross for staffing debt collection?

Adams, Evens, & Ross (AER) has over 33 years of experience collecting past-due debts exclusively for the staffing and recruiting industry. We have served more than 4,000 staffing and recruiting firms, placing over $1 billion in debt. Our industry specialization means we understand the unique challenges staffing firms face when clients don't pay. We also maintain the industry's most comprehensive credit alert — a database that tells you which companies are currently in debt before you place workers with them.

What is your fee structure for collecting staffing debt?

AER operates on a strict 'No Collection, No Charge' policy. You only pay a fee if we successfully collect the debt. If we do not collect, you owe us nothing. Our fee is a percentage of the amount collected. For specific fee details, you can review our fee agreement or book a free consultation.

Can AER reduce their collection fee?

Our fees are structured based on the age and complexity of the debt. In some circumstances fees may be discussed during your consultation. We encourage you to book a free 30-minute call with our team to discuss your specific situation.

Will collecting a staffing debt show up on my client's personal credit report?

AER specializes in commercial (business-to-business) debt collection for the staffing industry. Collection activity is typically reported against the business entity rather than the personal credit of an individual. For details specific to your situation, consult with our team during a free consultation.

Who can Adams, Evens, & Ross help with debt collection?

AER works exclusively with staffing agencies, recruiting firms, payroll funding companies, and staffing industry associations that are owed unpaid placement fees or staffing invoices by client companies. We are not a general collection agency — our expertise is entirely within the staffing and recruiting industry.

How will I be kept updated on my collection account?

AER provides regular updates on the status of your accounts. Once you place an account with us, you will receive communication on collection activity and any payments received. You can also reach out to our team directly with questions at any time.

Can I tell others that a client has not paid me?

There are legal guidelines around disclosing that a client owes you money. AER can advise you on how to handle this appropriately. Our credit alert service allows us to notify other staffing firms within our network that a particular company has an outstanding debt, which helps protect the broader industry.

What if I don't have a signed contract with the client who owes me money?

Not having a signed contract does not necessarily prevent collection. AER has experience recovering staffing debts in situations where formal contracts are missing. We evaluate each case individually and can advise you on your options during a free consultation.

What should I do if I receive a letter from the debtor's attorney?

If you receive a letter from the debtor's attorney after placing the account with AER, forward it to us immediately. Do not respond directly to the debtor's attorney. AER will handle all legal correspondence on your behalf through our nationwide network of attorneys.

What happens if the debtor mailed a check before I placed the account?

If a check was already in the mail when you placed the account with AER, notify us right away. You will need to deposit the check and inform AER of the payment. Depending on the timing and what was agreed, this may affect the account status. Our team will guide you through the next steps.

Can I close a collection account after it has been placed with AER?

Yes, you can request to close an account that has been placed with AER. However, depending on the work already completed, there may be considerations to discuss. Contact your AER representative to review the status of the account before making that decision.

What should I do if the debtor contacts me directly?

Once you have placed an account with AER, refer any direct contact from the debtor back to us. Do not negotiate or accept payment directly without first notifying AER. Direct communication from debtors after placement should be handled through our team to protect the integrity of the collection process.

I received a check from the debtor — what do I do?

If you receive a check directly from the debtor after placing the account with AER, deposit the check and immediately notify your AER representative with the amount and date received. AER will then calculate the appropriate fee based on the amount collected.

When do I get paid after AER receives a payment from the debtor?

Once AER receives and clears a payment from the debtor, your portion of the collected amount is remitted to you promptly. The exact timeline is outlined in the fee agreement. AER works to ensure you receive your payment as quickly as possible after funds are confirmed.

How do I get started with Adams, Evens, & Ross?

Getting started with AER is simple. You can book a free 30-minute consultation with Wilson Cole at https://www.staffingdebt.com/aer-consult/ or go directly to https://www.staffingdebt.com/aer-information/ to place an account. AER will walk you through the fee agreement and next steps from there.

Why Proactive Debt Monitoring is Key for Recruitment Firms

By Amber Stoupa | January 13, 2025

Page Content

Why Proactive Debt Monitoring is Key for Recruitment Firms

Recruitment firms lose around 5% of their revenue annually due to unpaid invoices. That’s right—money earned through hard work can slip away simply because clients aren’t paying up on time.

For recruitment agencies, where cash flow is critical, this can lead to serious setbacks. But here’s the good news: proactive debt monitoring can help you avoid these losses, keeping your business on solid financial ground.

Let’s break down why proactive debt monitoring is a game-changer for recruitment firms and how it can help you stay ahead of potential problems.

The Importance of Debt Monitoring

Recruitment firms often face delayed or missed payments from clients, which can disrupt cash flow. Proactive debt monitoring helps businesses track unpaid invoices and spot potential risks before they escalate into bigger issues.

Identifying Risky Clients

Not all clients pay on time, and some are more prone to delays than others. By keeping a close watch on payment patterns, you can identify those who regularly miss deadlines. Proactive debt monitoring allows you to:

Spot early warning signs: Monitor how long clients typically take to pay. Consistent delays may signal a bigger problem down the road.
Reduce financial surprises: Knowing which clients are slower to pay helps you plan better, so you’re not caught off guard.

Preventing Cash Flow Disruptions

When payments are delayed, recruitment firms often struggle to meet their own financial obligations. Debt monitoring helps keep cash flow smooth, allowing you to meet payroll and other critical expenses on time.

Track outstanding invoices: Having a system that regularly tracks unpaid invoices helps you follow up promptly.
Set reminders: Debt monitoring tools often include automatic reminders, so nothing slips through the cracks.

Key Features of Proactive Debt Monitoring

So what does effective debt monitoring look like? It’s about more than just keeping tabs on invoices. The right approach combines several strategies and tools to ensure you’re always one step ahead.

Automated Alerts

Automated alerts keep you informed about unpaid invoices without requiring constant manual effort. These alerts can notify you when:

An invoice is approaching its due date: Giving you time to remind the client.
An invoice is overdue: Allowing you to take action immediately, whether it’s sending a follow-up or involving a collections agency if needed.

Detailed Payment Histories

Understanding your clients’ payment histories is essential. A history of late payments can signal potential future issues, helping you decide whether to adjust your terms or limit future business with that client.

Track past payments: Know how reliable a client has been in the past.

Adjust credit terms: For clients who often pay late, consider requiring deposits or upfront payments for future work.

Choosing the Right Tools

There are many tools and software options out there to help with proactive debt monitoring. When choosing one, it’s important to select a tool that fits the unique needs of a recruitment firm.

Features to Look For

Not all debt monitoring tools are created equal, so make sure yours includes:

Real-time updates: Instant notifications when a client’s payment status changes.
Client payment patterns: A breakdown of how quickly each client typically pays their invoices.
Easy integration: The ability to integrate with your existing accounting software for seamless tracking.

Investing in Automation

Automation is key. With the right system in place, your firm can avoid spending hours tracking down late payments. Instead, the software will do the heavy lifting, allowing you to focus on what matters—building relationships and growing your business.

Conclusion

Proactive debt monitoring isn’t just a nice-to-have for recruitment firms—it’s a necessity. By identifying risky clients, tracking payment histories, and using the right tools, you can protect your cash flow and avoid the financial risks that come with unpaid invoices. In a business where every penny counts, keeping a close eye on your accounts can make all the difference.

For expert solutions in managing unpaid invoices and safeguarding your revenue, visit Adams, Evens, & Ross. Our specialized services can help your recruitment firm stay on top of payments, streamline debt recovery, and secure your financial future.

For more information, book an appointment.

Amber Stoupa

Adams, Evens, & Ross Volunteer Membership Director of The United States Staffing Association

Experienced Account/Credit & Collections Manager at Adams, Evens, & Ross with a demonstrated history of working in the engineering industry. Skilled in credit management, engineering debt collection, recruiting, human resources, and accounts receivable (AR). Also, I am the Membership Director of the United States Staffing Association. I have been in this industry for over 15 years and counting.

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